Why billing apps fall short for rooms
General billing apps are good at selling things. A room is different: its price changes by season and weekend, the tax slab depends on the rate per night, guests pay an advance weeks before they arrive, and a stay can be cut short. If the bill and the booking live in two different apps, someone types the numbers twice.
In InnRow the invoice is made from the booking, so the nights, rate, extras and money already received are right before you start.
What goes on the bill
| On the invoice | How InnRow handles it |
|---|---|
| Room nights | From the booking, night by night, with your season and weekend rates or a price you agreed |
| GST on rooms | 5% for rooms up to ₹7,500 a night, 18% above, split into CGST and SGST with the SAC code |
| Extras | Meals, transport, activities and pet fees, each with its own tax rate |
| Advance and balance | Every payment by UPI, cash, card or bank transfer, with what is still due |
| Your details | Logo, GSTIN, address and the guest's company and GST number for business stays |
| Numbering | By financial year, with your own prefix, for example HS/2026-27/0001 |
| Corrections | A credit note cancels or corrects an issued invoice; the original is never edited |
Outside India, InnRow uses your own tax name and rate, such as VAT, or no tax if you aren't registered.
Sharing and keeping bills
Print the bill or save it as a PDF from your phone, or send it to the guest on WhatsApp with one tap. Every invoice and payment exports as CSV for your accountant, and the tax report shows taxable value, CGST and SGST for any dates.
Which plan
Free plan properties (up to 2 rooms) get simple receipts. GST tax invoices, credit notes, payment tracking and reports come with the Homestay plan (US$15 or ₹999 a month, up to 6 rooms) and the Hotel plan (up to 25 rooms).
Need one bill right now? Use the free hotel invoice generator or copy the hotel bill format. Tax rules change, so confirm your slab and SAC code with your CA. Read GST on homestays.
Questions about hotel billing
What GST rate applies to hotel rooms in India?
5% without input tax credit for rooms up to ₹7,500 a night, and 18% with input tax credit above that, after the 2025 changes. InnRow picks the slab from the room rate per night.
Can InnRow make a bill without GST?
Yes. Until you add a GSTIN, InnRow makes bills without GST.
Can I correct an invoice after issuing it?
Yes, with a credit note. The original invoice stays as it was, as GST rules expect.
Can I send the bill to the guest on WhatsApp?
Yes. Each invoice and receipt has a WhatsApp button that opens a message to the guest.