Why guest houses outgrow the register book
A guest house has more rooms than a homestay and more people at the desk. The owner takes a call, the manager answers WhatsApp, the night staff checks someone in, and Booking.com sends a reservation at midnight. When each person keeps their own notes, the same room gets promised twice.
Guest house management software gives everyone one calendar and one set of rules. InnRow adds roles, so each person can do their job without seeing or changing what they shouldn't.
What InnRow does for a guest house
| What you need | How InnRow does it |
|---|---|
| See what's free | One booking calendar: rooms as rows, nights as columns, on your phone |
| Never sell a room twice | Each room is locked night by night the moment a booking is saved |
| Keep Airbnb, Booking.com and MakeMyTrip in step | Calendar sync closes dates you sold elsewhere, usually within about 15 minutes |
| Check guests in | ID photos from the phone camera, guest details and a digital register |
| Foreign guests | Form C reminders so you file within 24 hours |
| Bills | GST invoices with the right slab, credit notes and invoice numbers |
| Money | Advances, balances, UPI and cash in one place |
| Talk to guests | WhatsApp messages for confirmation, directions, payment reminders and reviews |
| Staff | Six roles with discount and refund limits, plus an activity log |
Billing for guest houses
InnRow creates a bill for every stay with room nights, extras such as meals and laundry, advances, discounts and the balance due. Once you add a GSTIN, invoices carry GST at 5% for rooms up to ₹7,500 a night and 18% above, with numbered invoices and credit notes for refunds. Read more about GST invoices or try the hotel bill format.
Staff and control
| Role | What they can do |
|---|---|
| Owner | Everything, including settings, users, refunds and deleting payments |
| Finance manager | Dashboards, payments, refunds within a limit, invoices and reports |
| Reservation manager | Bookings, holds, cancellations, check-in and check-out, payments |
| Booking and inventory manager | Calendar, rates, seasons, blocks, booking-site calendars, housekeeping |
| Front desk | Today's arrivals and departures, check-in with ID photos, payments |
| Housekeeping | Room cleaning status only |
Every change is written to an activity log, so you can see who changed what and when. See staff roles.
Getting started
- Add your rooms. Name each room or unit and its usual price. If a villa can be booked whole or room by room, link them, so booking one closes the other.
- Connect your booking sites. Paste the calendar (iCal) link from Airbnb, Booking.com, Agoda or MakeMyTrip into InnRow, and paste InnRow's link back into each site. Step-by-step help.
- Add your staff. Give each person a role, so the caretaker can check guests in while only you see the money.
- Take bookings. Tap the + button, pick dates, see which rooms are free, and save the booking as an enquiry, a hold or confirmed.
Questions people ask
What is the best software for a guest house?
Look for one calendar for every room, protection against double bookings, sync with the booking sites you use, bills in your local tax format and staff logins with limits. InnRow covers all of these for guest houses with up to 25 rooms. Compare options on our best homestay software in India page.
How much does InnRow cost for a guest house?
The Homestay plan is ₹599 a month for up to 6 rooms and the Hotel plan is ₹1,499 a month for up to 25 rooms. Prices exclude GST, and every plan starts with a 30-day free trial. See pricing.
Can several staff use InnRow at once?
Yes. Two people can work at the same time. If both try to book the same room for the same night at the same moment, only one booking is saved and the other is told the room is taken.
Does InnRow make guest house bills with GST?
Yes, once you enter your GSTIN. It applies 5% to rooms up to ₹7,500 a night and 18% above, and numbers each invoice.
Is there free guest house management software?
Free tools exist, but most leave out room locking, GST bills or sync with booking sites. InnRow has a 30-day free trial on every plan.