Staff roles and permissions

InnRow gives each staff member one of six roles, from owner to housekeeping, with their own discount and refund limits. The front desk can check guests in and take payments without seeing revenue or changing prices, and every change is recorded in an activity log.

Role	Can do
Owner	Everything, including users, settings, refunds and deleting payments
Finance manager	Dashboards, payments, refunds within a limit, invoices and reports
Reservation manager	Bookings, holds, cancellations, check-in and check-out, guests, payments, blocks
Booking and inventory manager	Calendar, rates, seasons, extras, blocks, booking-site calendars, housekeeping, reports
Front desk or caretaker	Today's arrivals and departures, check-in with ID photos, extras, payments, housekeeping
Housekeeping	Room cleaning status only

Limits and the activity log

Set the largest discount and refund each person can give. Anything larger needs the owner. The activity log records who created, changed or cancelled each booking and payment, with the time.

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