How a cleaning day works
- A guest checks out. The desk taps Check out; the room turns to needs cleaning.
- Housekeeping opens their list. Their login shows room status only: no guest details, prices or money.
- They mark the room clean from their phone when it's ready.
- The desk sees it ready next to today's arrivals, so early check-ins go to clean rooms first.
Blocks for repairs
Close a room for repairs, painting or owner use with a block. It shows as blocked on the calendar and closes on the booking sites through calendar sync.
Questions people ask
Can housekeeping staff see guest details?
No. The housekeeping role sees room status only, without guest names, prices or payments. See staff roles.
Does InnRow schedule cleaners or track laundry?
No. It tracks each room's cleaning status. Rotas and laundry stay outside InnRow.